This
summer I was fortunate enough to be the lead manager of our beloved and the
world renowned college bar Kam’s. Located in Champaign, Illinois for over 70
years, Kam’s leads a long legacy that precedes the name everywhere it travels. Being
open every night from 8 pm to 2 am gives us a short window to do business
compared to many other industries and even other service industries such as
restaurants. This small amount of time being operational means that those 6
hours are extremely busy involving thousands of customers and varying amounts
of employees. I never knew that managing that part was the easier side of the
business! Apart from the nightly work that occurs while we are open and serving
customers, I was also responsible for the day to day management of the
employees, promotions, inventory, and preparation. With over 145 employees,
scheduling everyone for every week is a task that takes learning individual
preferences, availability, and effectivity. Working with this number of
employees also brings responsibility for individual performance reviews and
giving required feedback. Being responsible for the employees also brought me
the task of promoting the exceptional workers and relieving underperforming
employees of their positions. Training the newly promoted employees for their
newly acquired positions was not only fun, but offered a slight challenge that
I was eager to accept. I enjoyed teaching them the requirements of their job as
well as showing them how to interact with their subordinates in an effective
and conscientious manner. This opportunity was one that I value due to the real
world applications that this prepares me for once I am in my career. One of my
favorite parts of my internship was discussing promotions and ideas that will bring
in customers. I was lucky enough to not only meet our suppliers, but also meet
their supervisors and learn more and more about the large industry that they
are involved in while also building relationships and networking. The
opportunities to discuss with these individuals their organizations strengths
and weaknesses combined with their knowledge of the industry gave me un-paralleled
insight into a possible career path. Inventory tracking while being a dry, mundane
subject and task, is very important to ensuring enough supply while also
maintaining a decent margin on our products. This past summer definitely gave
me the experience in management that I wanted and needed to be successful later
in my career through hands on engagement with subordinates, networking abilities
and knowledge, and the reminder that the little things still matter.
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